BY Nicolas Samuel
If the destination becomes unreachable due to the COVID-19 pandemic or other reasons of force majeure, this booking may be subject to cancellation, in which case you will be entitled to either change your travel dates, choose a different destination, request a full refund or receive the cost of the trip as Travel Credits with […]
BY Nicolas Samuel
Enjoy free cancellation up to 60 days before traveling.
BY Nicolas Samuel
Once your purchase is complete, you will receive your travel documentation by email: transport details, hotels, itinerary, important notes and all proper air-tickets (if applicable). You need to print these documents only once and present them to our representatives at the destination.
BY Nicolas Samuel
Yes, for the second payment you can use another card without a problem.
BY Nicolas Samuel
Yes, and we can help. If you need to make changes such as removing or adding someone to your booking, updating your contact details or changing the date or time of your activity, contact us by phone or email (hola@southamericatours.com).
BY Nicolas Samuel
Yes. In fact, our online payment system encrypts your payment information to protect you against fraud and unauthorized transactions. South America Tours uses internationally recognized secure payment systems to process your transactions. Your payment method will be charged once you book. Some activities require confirmation by our local partner. If your booking is not confirmed […]
BY Nicolas Samuel
Auto-generated emails are sent immediately after payment is made to confirm payment has been received. Online bookings are not confirmed until a personalised email detailing that a booking is confirmed is sent by a member of our reservation team. If we are unable to confirm the requested arrangements the deposit will be fully refundable. If […]
